Samsung Galaxy S20 Ultra 5G Back Cover Replacement

This price is for the SM-G988B. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy S20 Ultra 5G front view in grey, tall curved screen with a centred hole-punch camera
R1 500 Fitted at our Umhlanga workshop, original Samsung part
Three months warranty on the part and the work. Installed in under three working days.

Order the part online

  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

Rather have us call you?

Leave your name and number. We will call you back to confirm stock and a time that suits you.

The S20 Ultra has a glass back, and the big camera housing means a drop often lands right on it. A cracked rear panel sheds small shards, lets dust in and only gets worse in a pocket.

We replace it with an original Samsung back cover in the correct colour, bonded with fresh adhesive the way the factory does it. Part and fitting are included in the price shown.

Signs you need this repair

  • Cracked or shattered glass around the camera bump
  • Sharp edges you can feel when you pick the phone up
  • Back panel lifting at the corners
  • Spiderweb crack spreading across the rear glass

Samsung Galaxy S20 Ultra 5G at a glance

ReleasedMarch 2020
Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery5000mAh

Common questions

Can I keep using the phone with a cracked back?

You can, but the crack tends to spread and the glass sheds slivers over time. Dust and moisture can also get past the broken panel toward the wireless charging coil and cameras. A case hides the damage but does not stop it. Sooner is safer.

Will the new cover match my colour?

Yes. We fit original Samsung covers, so the colour and finish match what left the factory, including the camera surround. Tell us your colour when you book, for example Cosmic Grey or Cosmic Black, and we will confirm stock for your exact variant.

Does wireless charging still work after the cover is replaced?

Yes. The wireless charging coil sits inside the phone, not on the cover itself. We test wireless charging, the cameras and the flash before handover. Because the cover is an original part fitted with proper adhesive, everything lines up and closes the way it should.

Other repairs for this device

Working out what is wrong

If you are not certain what has failed, these work through the symptoms.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806