Samsung Galaxy S20 Ultra 5G Charging Port Repair

Model SM-G988B · Original Samsung part, professionally fitted

R1 336 fitted at our Umhlanga workshop, part and installation included
  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

Book this repair

Leave your name and number and we will phone you back to arrange it.

Charging ports fail from lint, wear and bent pins, and after years of daily plugging in the S20 Ultra's USB-C port is a common casualty. On this model the port sits on its own sub-board, which is what we replace.

That means an original Samsung sub-board, not a soldered patch job. Fitting is done by trained technicians and is included with the part in the price shown.

Signs you need this repair

  • Cable has to sit at an angle before it charges
  • Charging starts and stops on its own
  • Fast charging no longer kicks in
  • PC does not recognise the phone when plugged in

Samsung Galaxy S20 Ultra 5G at a glance

ReleasedMarch 2020
Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery5000mAh

Common questions

Could it just be dirt in the port?

Sometimes. Pocket lint packs into the port and stops the cable seating fully. We check that first and clean it out if that is all it is. If the pins are worn or bent, cleaning will not help and the sub-board needs to be replaced.

What exactly gets replaced?

The USB-C port on the S20 Ultra sits on a small sub-board together with other components. We fit a complete original Samsung sub-board rather than soldering a loose port, which is a cleaner and more reliable repair. The price shown covers the board and the fitting.

My phone charges wirelessly but not by cable. Is that the port?

Almost certainly. Wireless charging uses a separate coil, so when cable charging fails but the pad still works, the fault points straight at the port or its board. Bring it in and we will confirm the diagnosis before doing the repair.

Other repairs for this device

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806