Samsung Galaxy S20 Ultra 5G Repairs

This price is for the SM-G988B. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy S20 Ultra 5G front view in grey, tall curved screen with a centred hole-punch camera
  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

The Galaxy S20 Ultra is now several years old, and the parts that wear first are showing it. Screens crack, the 5000mAh battery has been through years of charge cycles, and the charging port takes daily abuse. All of it is fixable with original Samsung parts.

Onnuri Tech is an authorised Samsung service centre in Umhlanga. Trained technicians fit genuine Samsung service parts, and every price on this page includes the part and the fitting. Pick the repair below to see what it costs.

Samsung Galaxy S20 Ultra 5G at a glance

ReleasedMarch 2020
Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery5000mAh

Screen R6 321 fitted, back cover R1 500, battery R1 470, charging port R1 336. All original Samsung parts, three months warranty on the part and the work, installed in under three working days. These are the prices for the SM-G988B.

What we can replace on this device

Common questions

How do I tell an S20 Ultra from an S20 or S20+?

The model number does it. Settings, then About phone: SM-G988B is the S20 Ultra, and the S20 and S20+ carry different codes. From the outside the Ultra is the 6.9 inch one with the tall camera block marked SPACE ZOOM, against 6.2 inches on the S20 and 6.7 on the S20+. A screen cut for a 6.2 inch S20 will not sit in a 6.9 inch Ultra, so the G988B code is what a quote is priced against.

There is a green line down the display. Can that be sorted without a new screen?

No. A vertical green or pink line is the panel itself, so it is the R6 321 screen replacement, and no reset or software update will clear it. The ultrasonic fingerprint reader sits under this display, so your fingerprints have to be registered again once the new panel is in.

Is an S20 Ultra still worth spending money on?

It depends which repair. This phone came out in March 2020, and at R6 321 the screen costs more than the back cover, battery and charging port put together, which is R4 306, so a cracked panel is the point where buying another handset becomes a fair question. The R1 470 battery is a different case: the 5000mAh cell is six years old and driving a 120Hz display, and it is the cheapest way to get more out of a phone that is otherwise still fine.

Working out what is wrong

If you are not certain what has failed, these work through the symptoms.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806