Samsung Galaxy S20 Ultra 5G Battery Replacement

This price is for the SM-G988B. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy S20 Ultra 5G front view in grey, tall curved screen with a centred hole-punch camera
R1 470 Fitted at our Umhlanga workshop, original Samsung part
Three months warranty on the part and the work. Installed in under three working days.

Order the part online

  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

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The S20 Ultra shipped with a 5000mAh battery, one of the biggest Samsung had fitted at the time. After years of daily charging those cells have been through hundreds of cycles, and capacity drops with every one of them.

An original Samsung battery brings the phone back to proper screen-on time. Our technicians fit it at our Umhlanga workshop, and the price shown includes both the part and the fitting.

Signs you need this repair

  • Battery drops fast even on standby
  • Phone dies before the end of the day when it used to last
  • Percentage jumps around or the phone shuts off at 20 percent
  • Phone gets warm while charging
  • Back cover feels raised, which can mean a swollen battery

Samsung Galaxy S20 Ultra 5G at a glance

ReleasedMarch 2020
Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery5000mAh

Common questions

How do I know it is the battery and not something else?

Run the battery diagnostic in the Samsung Members app, or just go by behaviour. If the phone drains quickly on standby, shuts down with charge remaining or needs a charger by lunchtime, the battery is the usual suspect on a phone this age. We confirm before replacing anything.

Is it worth replacing the battery on an S20 Ultra now?

If the rest of the phone is healthy, yes. The S20 Ultra still has a strong screen and camera, and a new original battery costs far less than replacing the phone. Most owners we see get years more use out of it after the swap.

Will my data be safe during the replacement?

A battery swap does not touch your storage, so photos, WhatsApp chats and apps stay where they are. We still recommend a backup before any repair, as we do with every phone, because it is good practice rather than because the job requires it.

Other repairs for this device

Working out what is wrong

Before you replace the battery, it is worth knowing which of these you have.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806