Samsung Customer Service Centre

Professional Samsung repairs and support

From cracked mobile phone screens to TVs, sound systems, microwaves, accessories and genuine spare parts, our experienced team is ready to help.

Skilled technicians Experienced diagnosis and professional workmanship
Genuine spare parts Original Samsung parts for supported models
Conveniently located Visit our Samsung service centre in Umhlanga

Reliable support for your Samsung products

Select the service you need and contact our team for assistance, availability and repair information.

01

Mobile Device Repairs

Having trouble with your Samsung phone or tablet? Our technicians can diagnose the problem and provide a reliable repair solution.

  • Cracked and damaged screens
  • Charging, battery and performance problems
  • Software checks and upgrades
Phones Tablets Carry in service
Enquire about this service
02

Display and AV Product Repairs

We provide professional fault assessment and repairs for selected Samsung televisions, monitors and display products.

  • Samsung monitors and televisions
  • Screen, sound and power issues
  • Products measuring 32 inches or larger
TVs Monitors Carry in service only
Enquire about this service
03

Samsung Microwave Repairs

A faulty microwave can quickly disrupt your daily routine. Our team provides thorough inspections and dependable repair services.

  • Heating and power faults
  • Control panel and operational problems
  • Professional diagnosis and repair
Microwaves Appliance repairs
Enquire about this service
04

Home Theatre Repairs

Restore clear sound and reliable performance with professional repairs for selected Samsung home entertainment products.

  • Home theatre systems
  • Sound bars and audio equipment
  • DVD and media players
Sound bars Home theatre Media players
Enquire about this service
05

Accessories and Device Essentials

Find dependable accessories to protect your device, keep it charged and improve how you use it every day.

  • Chargers, cables and selected batteries
  • Screen protection and device accessories
  • Headphones and styluses for selected models
Chargers Cables Audio accessories
Check accessory availability
06

Genuine Samsung Spare Parts

We can assist with sourcing original Samsung spare parts for a wide range of supported devices and appliances.

  • Provide the full model and serial number
  • Stock supplied from our Johannesburg warehouse
  • Delivery generally available within 24 to 48 hours
Original parts Subject to availability Order before 13h00
Request a spare part

A straightforward repair process

Contact us with your device information so that our team can guide you through the next steps.

01

Tell us about the problem

Contact our team and explain what is happening with your Samsung device.

02

Bring in your device

Visit our Umhlanga service centre with the device and any requested information.

03

Diagnosis and repair

Our technicians will assess the device and advise you on the available repair solution.

Need help with your Samsung device?

Speak to our service team about repairs, accessories or genuine spare parts. Please have your product model and serial number available where possible.

031 569 2806 Visit us at our Umhlanga service centre