Samsung Galaxy Note20 Ultra 5G S Pen Replacement

This price is for the SM-N986B and SM-N986B/DS. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy Note20 Ultra in black, back with three cameras, front screen and the black S Pen
R1 000 Fitted at our Umhlanga workshop, original Samsung part
Three months warranty on the part and the work. Installed in under three working days.

Order the part online

  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

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Leave your name and number. We will call you back to confirm stock and a time that suits you.

The Note20 Ultra's S Pen was the best Samsung made for the Note line, with 9ms latency and full Bluetooth air actions. Losing it, or watching the tip wear down, takes a real feature off the phone.

S Pens are model specific, and we supply the original Samsung pen for the SM-N986B. The price shown is for the original stylus.

Signs you need this repair

  • Pen lost, slot has been empty for months
  • Writing works but the button does nothing
  • Pen will not charge in the silo
  • Tip worn down to a nub

Samsung Galaxy Note20 Ultra 5G at a glance

Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery4500mAh
Released2020

Common questions

Is the Note20 Ultra pen different from other S Pens?

Yes. Samsung tuned this pen for 9ms latency on the Ultra and shaped it for the Ultra's silo. Other models' pens differ in size and pairing behaviour. The original pen for the SM-N986B is the one that fits, charges and performs correctly.

The phone keeps saying the pen battery is low. Replace it?

First let it charge properly in the silo for ten minutes or so, since a pen left out of the phone drains flat. If the warning returns quickly after charging, the pen's internal cell has worn out, and a new original pen is the fix.

Which side does the S Pen go in? I have heard you can damage it.

The Note20 Ultra's silo is on the left side of the bottom edge, and the pen only seats fully one way, tip first with the clicker flush. Never force a pen that resists. If yours does not slide in smoothly, bring the phone in and we will look.

Other repairs for this device

Working out what is wrong

If you are not certain what has failed, these work through the symptoms.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806