Samsung Galaxy Note20 Ultra 5G Back Cover Replacement

This price is for the SM-N986B and SM-N986B/DS. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy Note20 Ultra in black, back with three cameras, front screen and the black S Pen
R1 877 Fitted at our Umhlanga workshop, original Samsung part
Three months warranty on the part and the work. Installed in under three working days.

Order the part online

  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

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Leave your name and number. We will call you back to confirm stock and a time that suits you.

The Note20 Ultra debuted Gorilla Glass Victus, and the back still shatters when a drop lands wrong. Under that glass sit the wireless charging coil and the battery, and cracks let moisture through to both.

We remove the broken rear safely and bond an original Samsung back in its place, camera surround and all. Part and fitting are included in the price shown.

Signs you need this repair

  • Back shattered around the camera bump
  • Fine cracks spreading under a clear cover
  • Slivers of glass working loose
  • Mystic Bronze back scuffed and chipped

Samsung Galaxy Note20 Ultra 5G at a glance

Display6.9 inch Dynamic AMOLED 2X, 120Hz
Battery4500mAh
Released2020

Common questions

The camera bump area took the hit. Is that a bigger job?

The raised camera surround sits with the rear cover on this model, so a shattered bump is handled in the same repair. We also check the separate camera lens glass and the cameras themselves while the phone is open, and report anything we find before extra work.

Why not just leave the cracked back under a phone cover?

A cover hides it but does not seal it. Moisture and dust still reach the battery and wireless coil, glass keeps shedding, and the crack spreads with flexing. On a phone of this quality, an original back keeps its condition and its resale value intact.

Can you match Mystic Bronze exactly?

We fit original Samsung rear glass, so the colour and finish are Samsung's own, not a lookalike. Mystic Bronze, Mystic Black and Mystic White availability varies on a 2020 model, so confirm your colour with us before coming through and we will check stock.

Other repairs for this device

Working out what is wrong

If you are not certain what has failed, these work through the symptoms.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806