Samsung Galaxy A31 Charging Port Replacement

This price is for the SM-A315F. To find your model number, open Settings, scroll down and tap About phone. The model number is on that screen.

Samsung Galaxy A31 front view in black, waterdrop notch above an orange and purple wallpaper
R723 Fitted at our Umhlanga workshop, original Samsung part
Three months warranty on the part and the work. Installed in under three working days.

Order the part online

  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

Rather have us call you?

Leave your name and number. We will call you back to confirm stock and a time that suits you.

Charging problems on the A31 usually come down to the USB-C socket. Lint gets packed in over years of pockets and bags, pins wear, and eventually the cable will not make solid contact.

The port sits on a sub-board, so the fix is a clean board-for-board swap with an original Samsung part rather than soldering. Our technicians in Umhlanga do the fitting, and part and fitting are included in the price shown.

Signs you need this repair

  • Have to wiggle the cable to get it charging
  • Charges in some plugs but not others
  • Connector feels loose in the socket
  • Phone says charging but the percentage does not climb

Samsung Galaxy A31 at a glance

Released2020
Display6.4 inch Super AMOLED, FHD+
Battery5000mAh

Common questions

Can you clean the port instead of replacing it?

If compacted lint is the only problem, a proper clean can sort it and we will do that first. If the pins are worn or bent, or the socket is loose on the board, cleaning is temporary at best and we will recommend the sub-board replacement instead.

Why does my A31 charge only when the cable is at an angle?

That is the classic sign of worn contact pins inside the socket. Angling the cable forces the pins to touch, but it gets worse and eventually stops working entirely. The angled position also strains the socket further. A new original sub-board puts the connection back to factory spec.

Does the charging port repair affect anything else on the phone?

Nothing else is affected. Your data, screen and battery are untouched. The old sub-board comes out, the original Samsung replacement goes in, and the phone is tested before you collect it. If we spot another fault while the phone is open, we will let you know before doing further work.

Other repairs for this device

Working out what is wrong

A phone that will not charge is not always the port.

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806