Samsung Galaxy S24 Ultra S Pen Replacement

Model SM-S928B · Original Samsung part, professionally fitted

R1 200 fitted at our Umhlanga workshop, part and installation included
  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

Book this repair

Leave your name and number and we will phone you back to arrange it.

The S Pen is what separates an Ultra from every other phone in the range, and it is also the easiest part to lose. It slips out at a restaurant, stays behind in a boardroom, or goes through the wash in a pocket.

We supply the original Samsung S Pen for the S24 Ultra. S Pens are model specific, built to match this phone's slot, screen and Bluetooth hardware, so the correct original pen is the only proper replacement. The price shown covers the original stylus.

Signs you need this repair

  • S Pen missing, probably for good
  • Writing feels scratchy from a worn tip
  • Pen rattles or sits proud of the slot
  • Remote shutter and Air Actions stopped responding
  • Phone shows the S Pen battery as not charging

Samsung Galaxy S24 Ultra at a glance

Display6.8 inch Dynamic AMOLED 2X, QHD+, 120Hz
Battery5000mAh
ReleasedJanuary 2024

Common questions

Can I use my old Note or Tab S Pen in the S24 Ultra instead?

Not properly. Pens from Notes and tablets differ in size, latch shape and electronics. Some will not physically fit the slot, and those that do will not charge or pair correctly for the Bluetooth features. The pen made for the S24 Ultra is the one that fits, charges and works fully.

Is the replacement pen identical to the one that came with the phone?

Yes. It is the original Samsung S Pen for this model, the same pen that ships in the box, in a colour to match your phone where Samsung makes one. Writing pressure levels, hover, Air Actions and the low-latency feel are all exactly as the original.

Do I need to bring the phone in, or just get the pen?

Bring the phone if you can. The pen pairs automatically once inserted, but having the phone here lets us confirm the pen seats, charges and pairs before you leave, and rule out damage inside the slot if the old pen broke off in it. Collecting a pen on its own is fine too.

Other repairs for this device

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806