Samsung Galaxy Note9 S Pen Replacement

Model SM-N960F / SM-N960F/DS · Original Samsung part, professionally fitted

R1 000 fitted at our Umhlanga workshop, part and installation included
  • Samsung authorised service centre
  • Original Samsung parts
  • Listed on samsung.com as the Durban repair partner
  • Serving Umhlanga and Durban since 2007

Book this repair

Leave your name and number and we will phone you back to arrange it.

The Note9 was the first Note with a Bluetooth S Pen. Beyond writing and sketching, it works as a remote for the camera and presentations, with a supercapacitor inside that charges in the slot. That extra hardware is exactly why only a genuine Note9 pen will do.

We supply original Samsung S Pens for the Note9. Bring the phone along and we will make sure the new pen pairs and charges properly before you leave.

Signs you need this repair

  • S Pen lost or damaged
  • Camera remote button stopped working
  • Pen won't pair or shows disconnected
  • Writes with gaps or dead spots
  • Won't click into the slot properly

Samsung Galaxy Note9 at a glance

Display6.4 inch Quad HD+ Super AMOLED
Battery4000mAh
ReleasedAugust 2018

Common questions

My old S Pen still writes but the remote button does nothing. Why?

Writing uses the screen's digitiser, but the button features run over Bluetooth from a small supercapacitor inside the pen. If that internal cell no longer holds charge, remote functions die while writing carries on. The fix is a replacement pen, since the pen is sealed.

Will a cheaper generic stylus work on my Note9?

Capacitive styluses that work on ordinary touchscreens do not work with the Note's Wacom digitiser, and generic S Pen copies tend to have poor pressure response and no working Bluetooth. An original Samsung Note9 pen restores everything, including the remote functions and in-slot charging.

Does the replacement pen come in my phone's colour?

Note9 pens came in a few colours, including the yellow pen from the Ocean Blue model, which writes in yellow on the off screen memo. Tell us which colour you are after when you get in touch and we will confirm what we can get for you.

Other repairs for this device

Visit us: Unit B, 31 Solstice Road, New Town Centre, Umhlanga Ridge, Durban · Directions · Mon to Fri 8am to 5pm, Sat 8am to 1pm · 031 569 2806